WhatsApp Automation

Official — the WhatsApp Cloud API from Meta. Unofficial tools that automate WhatsApp Web are cheaper and get numbers banned, usually right when the business has come to depend on them. It is not worth it.

Yes, and in Roman Urdu, which is how most customers actually type. It can also switch based on what the customer used first.

It stops guessing and hands over to a person, passing the whole conversation across. A bot that invents an answer about price or delivery costs you more than having no bot at all, so it is built to say "let me get someone" instead.

Setup starts at PKR 35,000 (about $125). That covers Meta Business verification, the Cloud API number, message templates submitted for approval, the conversation flows for the questions your customers actually ask, and the handoff rules. Bigger builds — live order tracking, a catalogue pulled from your own database, a CRM on the other end — cost more, and get a fixed price once we have read your last two weeks of chats. What Meta charges is separate; see below.

Meta bills per conversation, not per message, and the rate depends on category and country — service conversations started by the customer are the cheapest, marketing ones cost more. For most small businesses this lands in the low thousands of rupees a month. That bill is yours directly from Meta; my fee is separate.

It can take the order, confirm it, and send a payment link. Full checkout inside the chat is possible but usually a worse experience than sending the customer to a proper checkout page for thirty seconds.

Yes, and they should. Pretending otherwise backfires the moment it slips. Done right, nobody minds — they got an answer at 2am instead of waiting until morning.